Get in Touch With Us

Got a question about how we rank offshore sportsbook bonuses, spotted something that needs updating, or just want to share feedback? This page explains how to reach us and what kind of messages we're set up to handle.

How to Get in Touch

Email is the best way to reach our team. Write to us at [email protected] and a real member of the team will read and respond to your message — we don't rely on automated replies. We aim to get back to most enquiries within a couple of working days, though it can take longer during busier periods.

A short note on what your message is about helps us route it to the right person faster, whether that's a correction, a question about how we assess a particular offer, or something else entirely.

What We Can Help With

We cover offshore sportsbooks that accept US players, with a particular focus on welcome offers and reload bonuses, wagering requirements, banking, and payout reliability. Here's what's on-topic for this inbox:

• Questions about our bonus coverage — how we read rollover requirements, minimum odds, or eligibility terms on a specific welcome offer listed on the site.
• Corrections — offshore sportsbooks change their promotions, terms, and licensing details often. If you notice a bonus figure, rollover requirement, or licensing detail that looks out of date, tell us and we'll look into it.
• Feedback on our rankings — if you think we've missed something relevant in how we scored a book on odds, payout speed, or banking options, we're open to hearing it.
• General questions about offshore betting — including how crypto deposits work, what KYC verification usually involves, or how payout limits and fees are typically structured. We'll answer where we can, but we're not able to give personal financial, tax, or legal advice — for that, speak to a qualified professional.
• Responsible gambling concerns — if you or someone you know is struggling with gambling, please say so in your message. We can point you toward support resources, including the National Council on Problem Gambling helpline at 1-800-GAMBLER.

What We Can't Help With

We're an independent review and comparison site, not an operator. That means we can't process deposits or withdrawals, resolve account disputes with a specific sportsbook, or confirm whether a particular bet will settle in your favor. If you have an account issue with one of the offshore sportsbooks featured on this site — for example Trusted Non GamStop Casinos UK or any other operator — that has to go through the operator's own customer support team, since we have no access to individual player accounts.

We also want to be upfront: offshore sportsbooks operate under licenses issued outside the US, typically in jurisdictions such as Curaçao, Panama, or Costa Rica, and are not regulated by any US state. That means the consumer protections you'd expect from a state-licensed operator — segregated funds, formal dispute resolution, guaranteed payouts — don't apply. We can explain how our review process works and what we look for when assessing reliability, but we can't guarantee the outcome of any transaction with a third-party operator, and we can't guarantee winnings on any bet — no site can.

How We Handle Your Message

Every email is read by a person, not a bot. If your question relates to something we've published, we'll check it against our current research before replying, and where a correction is warranted we'll update the relevant page. If your enquiry falls outside what we can reasonably answer — legal questions about betting in your specific state, for instance — we'll say so plainly rather than guess.

A Few Things Worth Knowing Before You Write In

Our site is intended for adults aged 21 and over. If you're reaching out with a question about eligibility, age requirements, or account verification, it helps to mention your state of residence, since offshore betting sits in a legal grey area that varies by jurisdiction and you should always check your own state's laws before signing up anywhere.

If gambling has stopped being enjoyable, or you're finding it hard to stick to limits you've set for yourself, please reach out to 1-800-GAMBLER or a similar support service rather than waiting for it to resolve itself. Offshore sportsbooks often have lighter self-exclusion and responsible gambling tools than regulated US operators, so it's worth building your own safeguards rather than relying solely on the operator's.

We appreciate you taking the time to reach out, and we read every message that comes through.